“This book tells you all you need to know about how to get on.” The Times

“Relatively few books have been written with assistant solicitors in mind, about how to succeed at the business of being a lawyer… fewer still have devised a programme for so doing that runs alongside a book. This book does both.”Law Society (The Law Management Section)

5 star rating HR Magazine

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A client bill should tell a story

client billI recently had the opportunity to hire legal services, as opposed to being a legal advisor. This was not my first time as a client, yet each such experience has given me a fresh insight into “client care”. In this case, the services I received were quite satisfactory, and the problem only arose once I received the bill. Despite the lawyers billing me on an hourly basis, the bill gave me no transparency into who had done what and for how long. (The bill merely stated: "for services rendered in connection with X".)

Posted in:
Billing practices

Tags:
billing time, client bills, lawyer timesheets

Posted on 08/12/2009